How long will it take to receive my order?
Orders are normally sent by messenger within 48 hours of receipt of payment. They have a tracking number and no signature is required on delivery. An additional charge will be applied for urgent deliveries. Please contact us before selecting this option. Whichever delivery option you select, we will provide you with a link for you to track your order online.
What happens if I place my order just before or during the weekend or on a public holiday?
If payment is made on non-working days or after 3.30 p.m. on Fridays or the eve of a public holiday, it will be processed on the next working day.
How much does post and packaging cost?
Delivery costs include handling and packaging as well as postal fees. Handling costs have a fixed price, while transport costs vary according to the total weight of the package. We recommend grouping all your items in a single order. We cannot combine two different orders and postal fees will be applied for each individual order.
Can I track the delivery status of my order?
Whichever delivery option you select, we will provide you with a link for you to track your order online.
What should I do if the product is in poor condition or is not exactly what I wanted?
Products can be returned within 14 calendar days from the date of receipt. If products are broken or defective, you must notify La Brava Beer through the usual channels or inform the messenger within 24 hours. After this time period has elapsed, no claims can be made for breakages or defective products. If the client makes the claim within 24 hours, La Brava Beer will replace the broken or defective product free of charge or, if the client prefers, provide a full refund for the products.
If the products are delivered correctly and in perfect condition but do not conform to the clients’ expectations, La Brava Beer will refund the cost of the product but the return postage fees will be charged to the client.
Can I send La Brava Beer as a gift to a different address?
If you wish to send La Brava Beer to someone as a gift, simply enter a delivery address that is different from the payment address. Follow the standard process but indicate two different addresses: one for payment and one for delivery.
Do you deliver to other countries apart from Spain?
We only deliver on the peninsula and to the Balearic Islands. We do not deliver our products to other countries or to the Canary Islands, Ceuta or Melilla.
Do you deliver to the Balearic Islands, the Canary Islands, Ceuta or Melilla?
We only deliver on the peninsula and to the Balearic Islands. We do not deliver our products to the Canary Islands, Ceuta or Melilla.
I want to buy La Brava Beer to sell in my bar or restaurant.
The online store is for the exclusive use of clients purchasing La Brava Beer for private consumption. If you wish to sell La Brava Beer in your establishment, please contact us and we will put you in touch with your local distributor.
How can I pay for my order?
We use the following secure third-party payment methods for credit or debit card payments: